Designed with the needs of employers in mind, the qualification offers candidates the chance to take vendor specific units - from Microsoft, Cisco and CompTIA. It also provides them with the chance to work towards system and network management. The OCR Level 3 Certificate for IT Practitioners (ICT Systems Support) is unit based and develops knowledge, understanding and skills in the full range of functions involved in system support. It is also flexible, enabling candidates to achieve the full qualification or one or more individual units, according to their needs. It also leads to other IT qualifications such as IT NVQ or foundation degree.

Target:
Ideal for those candidates who want to gain employment in the IT industry and those who already work in an IT role but want to improve their skills.

Qualifications Attained:
OCR Level 3 Certificate for IT Practitioners (ICT Systems Support)

Entry Requirements:
1. Reasonable command over written and spoken English.